DELIVERY

HOW MUCH IS DELIVERY?


New Zealand: FREE delivery on orders over $100.

Australia:  FREE  delivery on orders over  $200

Japan / USA: FREE delivery on orders over $250.

Rest of the World: Check our low rates at the checkout.

WHAT ADDRESS SHOULD I USE?

You must use a physical address. We don't deliver to PO Boxes or Private Bags.

WHEN WILL YOU DELIVER?

All item(s) are dispatched for delivery on the first business day (Wed – Fri) after receipt of your order.

If for any reason we can't meet these time frames, we'll email you with an explanation and order status.

HOW DO YOU DELIVER?

We use a number of different freight companies for International and  Domestic deliveries.

You will receive an email when your order is ready confirming which freight company will be delivering your item(s) along with a tracking number.

HOW LONG DOES DELIVERY TAKE?

International delivery takes 7 – 14 business days (excluding delays with Customs clearance ) 

Domestic delivery takes 1 – 3 business days.

DO YOU PAY CUSTOMS IMPORT CHARGES?

The customer is responsible for any customs import charges or fees that may be incurred by delivering to an international destination.


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